Info & Appearance
Identity
Conversation
Widget mode
Three ways to present the agent:
In modal mode you also set the button label (default Ask AI) and its colours.
Theming
- Brand colour — the primary accent, pre-filled from your brand profile.
- Theme mode — light or dark.
- Widget colours — header, body, footer, background, user bubble, bot bubble, input box, send button and widget icon, each individually adjustable.
- Show branding — hide the Botric badge on plans that allow custom branding.
Allowed domains
Restrict where the widget will run. Only the domains you list can embed this agent — worth setting before you go live so nobody else can load your agent on their site.Knowledge
Choose which of the workspace’s knowledge sources this agent reads. Source types are grouped as Websites, Files, FAQ, Text and Audio/Video. Banners tell you when something is wrong:- Knowledge sources are empty — nothing to answer from.
- Training underway — indexing in progress.
- Some items failed to train — retry those items.
FAQs
Once training finishes, Botric generates FAQs from your knowledge sources — usually within 30–60 seconds. The tab shows Total FAQs and marks each as AI generated. You can edit, delete or regenerate the set. If generation fails, the tab offers a retry.Settings
- Disable chatbot — take the agent offline without deleting it. The embed stays in place and stops responding.
- Danger zone — Delete this chat agent. Permanent, and it takes the agent’s data with it.
Preview and testing
The preview panel renders the chat interface and the website appearance (widget or modal) as you edit. Open preview launches a full-page version, and Copy preview URL gives you a link to share with a colleague before you deploy.Next steps
Channels
Tickets, leads, bookings, web search and exit intent.
Deploy
Put it on your site.