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Settings → Invoices lists every charge to your organization — subscription payments, prorations from plan changes, and add-on credit purchases.

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What’s listed

Each invoice shows its date, type, amount and status.

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Invoice types

  • Subscription — a regular plan charge.
  • Proration — the balancing charge from a mid-cycle plan change.
  • Credits — an add-on credit pack purchase, showing the credits granted.

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Downloading

Each invoice links to a downloadable PDF hosted by our payment provider, suitable for your accounts team.

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Failed payments

A failed invoice is the trigger for the Payment due subscription status. Update your card in Subscription and settle the invoice to restore access.
Invoices are issued in USD.

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Next steps

Subscription

Payment methods and renewal.

Contact support

Billing questions.