Status
The status chip appears in the top bar throughout the app, so you always know where you stand.Renewal
The page shows your current period start and end, your billing interval, and the next renewal date. When a cancellation is pending, it shows the date access actually ends. Plan credits reset at the start of each cycle; the next reset date is shown here and on Credits.Payment methods
Add, replace or remove the card on file. A valid card is required to start a trial and to stay on a paid plan.Removing your only card while on a paid plan means the next renewal will fail. Add the replacement before removing the old one.
Payment failure recovery
If a renewal fails, Stripe retries. Once retries are exhausted the subscription moves to Payment due and a recovery banner appears across the app. Update your card and settle the outstanding invoice to restore access.Cancelling
Cancel subscription stops future renewals. You keep full access until the end of the current paid period, then the subscription expires and access drops to free-tier limits.Reactivating
A cancelled subscription can be reactivated before it expires — access simply continues and billing resumes. After expiry, choose a plan again from Plans.Custom plans
If your organization is on a custom plan, this page says so and the standard upgrade flow is replaced by a note to contact us.Next steps
Invoices
Download receipts.
Contact support
Billing questions.