Understanding Intent Types
When users ask AI engines questions, each query carries an intent. Botric classifies these into categories to help you understand the nature of the queries where your brand appears.| Intent Type | Description | Example Query |
|---|---|---|
| Informational | User is researching or learning | ”What is customer engagement software?” |
| Commercial | User is comparing options | ”Best AI chatbot platforms for small business” |
| Transactional | User is ready to buy or sign up | ”Botric pricing plans” |
| Navigational | User is looking for a specific brand | ”Botric AI login” |
Intent Breakdown by Engine
The intent analysis shows how each AI search engine distributes queries by intent type. This is useful because different engines may surface your brand for different reasons. For each AI engine, you can see:- Number of queries where your brand appeared
- Intent distribution — a breakdown of informational, commercial, transactional, and navigational queries
- Visibility score per intent type
Viewing Query Details
Click on any intent category to see the specific queries that triggered your brand’s appearance. For each query, you can see:- The exact question or prompt used
- Which AI engines returned your brand
- Whether your brand was mentioned, cited, or recommended
- The context in which your brand appeared
Using Intent Data
Intent analysis helps you:- Identify content gaps — If you’re missing from informational queries, your content may need more educational material.
- Optimize for conversions — Focus on strengthening your presence in commercial and transactional queries.
- Refine your AI agents — Use popular queries as inspiration for your Chat Agent prompts and Knowledge Sources.
- Track shifts — Monitor how intent distribution changes over time as you update your content.
Next Steps
Competitor Analysis
See how your intent coverage compares to competitors.
GEO Reports
Generate a comprehensive GEO report.