Inviting Admins
1
Navigate to Manage Admins
Go to Settings > Manage Admins in the sidebar.
2
Click Invite Admin
Click the Invite Admin button at the top of the page.
3
Enter email address
Enter the email address of the person you want to invite. They will receive an email invitation with a link to join your workspace.
4
Send invitation
Click Send Invite. The invited user appears in the admin list with a Pending status until they accept.
Invited users must create a Botric account (or sign in with an existing one) to accept the invitation.
Admin List
The admin list shows all users with access to your workspace:Removing Admins
To remove an admin from your workspace:- Find the admin in the list.
- Click the Remove button next to their name.
- Confirm the removal.
Permissions Overview
Admin users have full access to the workspace including:- Viewing and managing all agents (Chat and Email)
- Accessing leads, calls, tickets, and logs
- Modifying knowledge sources
- Updating workspace settings
- Inviting and removing other admins
- Viewing billing and plan information
All admins currently share the same permission level. Granular role-based access controls may be available in a future update.
Next Steps
Profile & Organization
Update your personal and organization settings.
Integrations
Connect external tools and services.